Asked Questions (FAQ) – MinsonD LLC

Your Questions, Answered

At MinsonD LLC, we understand that purchasing a handcrafted natural stone sink is a significant decision. Whether you are renovating your kitchen, designing a spa-like bathroom retreat, or selecting a unique vessel sink for a powder room, you likely have questions about our products, materials, shipping, installation, and more. We have compiled this comprehensive FAQ to provide clear, detailed answers to the most common inquiries we receive from our customers.

We believe that informed customers make the best decisions, and we are committed to providing you with all the information you need to choose the perfect sink for your home. If you do not find the answer to your question below, please do not hesitate to contact our team directly. We are here to help.

Products and Materials

What types of stone do you use for your sinks?

We offer sinks hand-carved from a wide variety of premium natural stones, each with unique characteristics:

Carrara Marble – Quarried in Tuscany, Italy, this legendary white marble features a luminous white background with elegant grey veining. It is the same stone used by Michelangelo for his greatest sculptures and brings timeless sophistication to any space.

Crema Lyon Limestone – Sourced from France, this hard limestone features intense buff coloring with delicate veining and occasional fossil inclusions that tell the ancient story of the earth.

Mercury Granite – A hard, dense granite with a distinctive muted liquid mercury color that complements modern grey and white kitchens beautifully.

Cloud Blue Quartzite – Stronger than granite with the elegance of exotic marble, this stunning stone features mesmerizing ice-white and deep blue tones with crystalline veins that appear translucent when backlit.

Brazilian Soapstone (Charcoal Marquina) – A metamorphic stone with exceptional scratch resistance and 0% absorption, naturally resisting staining and heat. The deep charcoal color adds dramatic elegance.

Roma Travertine – Sourced from Italy, this premium travertine features alluring waves of veining in shades of beige and brown, creating depth and visual interest.

Black Lava Stone – Formed from cooled volcanic magma, this dense, durable material offers rich black color and natural texture, perfect for contemporary designs.

Petrified Wood – Genuine fossilized wood transformed into stone over millennia, preserving original grain patterns, knots, and organic character. Each piece is a unique geological artifact.

Stratus Marble – Features unique horizontal veining with stratus color variations of taupe, brown, and grey, creating dramatic visual interest.

Penny Grey Marble – A sophisticated grey marble with subtle warm tones and delicate natural veining.

Nero Marquino Marble – A dramatic black marble with distinctive white veining, creating striking contrast.

Are your sinks truly hand-carved?

Yes. Every sink in our collection is hand-carved from a single block of natural stone by skilled artisans using traditional techniques that have been passed down through generations. Skilled craftsmen use precision grinders with diamond blades and diamond-tipped polishing pads to shape, smooth, and finish each piece with meticulous attention to detail. No two sinks are exactly alike, reflecting the natural variations and organic beauty of genuine stone.

How are your sinks different from mass-produced sinks?

Our sinks are fundamentally different from mass-produced alternatives in several important ways:

Authentic Material – We use genuine natural stone, not synthetic imitations, engineered stone, or composites. Each sink is carved from a single block of real stone.

Handcrafted Quality – Every sink is individually carved by master artisans, not mass-produced in a factory. This ensures exceptional attention to detail and heirloom-quality craftsmanship.

Unique Character – Because natural stone varies from piece to piece, each sink is one-of-a-kind. You will never see an identical sink in another home.

Single-Block Construction – Our sinks are carved from one solid piece of stone with no seams, no joints, and no weak points. This ensures structural integrity and lasting beauty.

Pressure Tested – Each sink is pressure tested to confirm it will not leak, providing peace of mind for your installation.

What sizes are available for kitchen sinks?

Our kitchen sinks are available in a range of sizes to suit different kitchen layouts and needs:

30-inch width – Ideal for compact kitchens, galley layouts, and spaces where a full 36-inch sink will not fit.
33-inch width – The most popular size, providing generous workspace while fitting in most standard kitchen cabinets.
36-inch width – The largest size, offering maximum workspace for serious cooking and entertaining.

All kitchen sinks have a standard depth of approximately 10 inches and a width of approximately 20 inches. We also offer options with single bowl, 60/40 split bowls, and various apron styles (smooth, curved, floral carved, or chiseled).

What sizes are available for bathroom vessel sinks?

Our bathroom vessel sinks come in a variety of sizes and shapes:

Small (14-inch diameter) – Perfect for powder rooms, guest baths, and compact vanities.
Medium (16-17 inch diameter) – The most popular size, offering ample space while fitting on most vanities.
Large (18-24 inch diameter) – Ideal for master baths and spacious vanities where you want to make a dramatic statement.

We also offer rectangular, square, canoe, pod, and freeform shapes in various dimensions.

Do you offer custom sizes or designs?

We work with our artisan partners to accommodate custom orders whenever possible. If you require a specific size, shape, or design that is not listed in our standard collection, please contact us to discuss your requirements. Custom orders may have longer lead times and higher costs due to the unique nature of the work. We will provide you with a quote and timeline before proceeding.

What is the difference between honed and polished finishes?

Polished Finish – A glossy, reflective surface that enhances the stone’s natural colors and veining. Polished finishes are smooth to the touch and create a luxurious, elegant appearance. They are easier to clean but may show water spots more readily.

Honed Finish – A matte, non-reflective surface that creates a softer, more subdued appearance. Honed finishes feel smooth but have a more natural, earthy quality. They are less likely to show water spots and fingerprints, making them popular for busy kitchens and bathrooms.

We offer both finishes depending on the stone type and customer preference. Some stones are available in both finishes, while others are typically offered in one finish due to their natural characteristics.

What is the weight of a typical stone sink?

Natural stone sinks are heavy. Here are approximate weights for our most popular sizes:

30-inch sinks – 160 to 200 lbs depending on the stone type
33-inch sinks – 190 to 230 lbs depending on the stone type
36-inch sinks – 205 to 260 lbs depending on the stone type
Bathroom vessel sinks – 20 to 60 lbs depending on size and material
Petrified wood trough sinks – Approximately 120 lbs

The substantial weight is a testament to the quality and durability of our sinks. Professional installation is strongly recommended due to the weight and the specialized handling required.

Can I use my sink with a garbage disposal?

Yes, most of our kitchen sinks are compatible with standard garbage disposal units. However, we recommend confirming compatibility before installation. The disposal flange must fit the 3.5-inch standard drain opening common to all our kitchen sinks.

For stone sinks, we recommend using a sink grid to protect the bottom of the sink from impacts and to provide additional protection for the stone surface.

Are your sinks heat resistant?

Natural stone is inherently heat resistant and can withstand the temperatures of hot water and normal cooking. However, we recommend avoiding direct placement of extremely hot cookware (such as pans fresh from the oven) directly in the sink, as thermal shock can potentially damage the stone. Always use a trivet or sink grid for hot items.

Can I use my sink with a garbage disposal?

For stone sinks, we recommend using a sink grid to protect the bottom of the sink from impacts and to provide additional protection for the stone surface.

Are your sinks stain resistant?

Natural stone is porous and can stain if not properly sealed. We recommend sealing your sink upon installation and periodically thereafter to protect against staining. Some stones, such as soapstone, have 0% absorption and are naturally stain resistant. Others, such as marble and limestone, are more porous and require regular sealing.

We provide detailed care and maintenance instructions with every purchase.

Can I choose my specific sink?

For many of our products, you have the opportunity to select your specific sink from available inventory. We photograph each piece individually and make the images available for you to review. This is particularly important for products with significant natural variations, such as petrified wood and river rock sinks.

When you select your specific sink, you will see the exact colors, veining patterns, and characteristics of the piece you will receive. This ensures that there are no surprises and that you love your sink before it ships.

To select your specific sink, please visit our Sink Selection page, browse the available inventory, and note the product code of your chosen piece. Enter this code in the notes section at checkout.

Ordering and Payment

How do I place an order?

Placing an order with MinsonD LLC is simple:

Browse our collection – Explore our selection of handcrafted stone sinks, bathroom fixtures, and accessories.
Select your product – Choose the size, material, and style that best suits your project.
Choose your specific piece – For products where you can select your specific sink, browse the available inventory and note the product code.
Add to cart – Click “Add to Cart” and proceed to checkout.
Enter shipping information – Provide your shipping address and contact details.
Select payment method – Choose your preferred payment method (credit card, Apple Pay, or Google Pay).
Review and confirm – Review your order summary and click “Place Order.”
Receive confirmation – You will receive an order confirmation email with details of your purchase.

What payment methods do you accept?

We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
Apple Pay
Google Pay

All payments are processed securely through Stripe, a PCI-compliant payment processor. Your payment information is encrypted and never stored on our servers.

Is it safe to use my credit card on your website?

Absolutely. We use Stripe, a PCI-compliant payment processor, to handle all transactions. Stripe is a global leader in online payment processing and adheres to the highest standards of security. Your card information is encrypted and never stored on our servers. We also use SSL encryption to protect your data during transmission.

Do you charge sales tax?

Sales tax is applied to orders shipped within the state of Texas, as required by law. For orders shipped to other states, customers are responsible for complying with any applicable use tax requirements.

Do you offer financing?

At this time, we do not offer financing. Payment is required in full at the time of order.

Can I cancel my order?

Due to the unique and handcrafted nature of our products, cancellations are not accepted after an order is placed. Once you place an order, we begin the process of selecting, preparing, and packaging your sink for shipment. Because each sink is one-of-a-kind, we cannot cancel orders or offer refunds for buyer’s remorse.

We encourage you to carefully review your order before submitting it. If you have questions or concerns, please contact us before placing your order.

What if I make a mistake in my order?

If you notice an error in your order, please contact us immediately. We will do our best to accommodate changes, but we cannot guarantee that modifications can be made once an order has been processed. Please double-check your order before submitting it.

Shipping and Delivery

How long does shipping take?

Shipping times vary depending on your location and the specific product ordered:

In-stock items typically ship within 3-5 business days.
Domestic delivery usually takes 3-7 business days after shipping.
International delivery usually takes 7-14 business days after shipping.

Please note that these are estimates and not guarantees. Delays may occur due to weather, carrier issues, customs clearance, or other factors beyond our control.

Do you ship internationally?

Yes, we ship to customers around the world. International shipping rates and times vary by destination. Please contact us for a shipping quote before placing your order.

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We recommend checking with your local customs office for information about potential charges.

How are sinks packaged for shipping?

We take great care in packaging our sinks to ensure they arrive safely. Each sink is:

Carefully wrapped in protective materials.
Secured in a strong wooden crate designed to withstand the rigors of transit.
Shipped with trusted carriers experienced in handling heavy and fragile items.

We also include detailed handling instructions to assist the carrier in delivering your sink safely.

Do I need to be present for delivery?

Yes, we recommend that you be present for delivery to inspect the package upon arrival. If damage is visible, note it on the delivery receipt and photograph it immediately. If you are unable to be present, please arrange for someone to receive the shipment on your behalf.

What if my sink arrives damaged?

If your sink arrives damaged, please follow these steps:

Notify us within 48 hours of delivery – Claims made after 48 hours may not be honored.
Provide documentation – Send us clear photos of the damage, the exterior of the shipping box, the interior packaging, and the shipping label.
Include your order number – This helps us locate your order in our system.

We will assist you in filing a claim with the carrier. Any replacement or refund is subject to carrier claim approval.

What if my package is lost or stolen?

If a shipment is marked as “delivered” by the carrier but you have not received it, you must contact the carrier directly to initiate a trace. Once an order is confirmed as delivered by the carrier, responsibility transfers to the customer. We are not responsible for packages confirmed as delivered by the carrier and cannot replace or refund such orders.

Can I track my order?

Yes. Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.

Do you offer expedited shipping?

We offer expedited shipping options for domestic orders. Please contact us for a quote before placing your order. Expedited shipping may not be available for all products or destinations.

Installation

How do I install a stone farmhouse sink?

Stone farmhouse sinks require professional installation due to their weight and the need for proper support. We recommend that you receive your sink before making any counter or cabinet cuts to ensure a perfect custom fit.

The installation process typically involves:

Cabinet preparation – Ensure your cabinet base is structurally sound and can support the weight of the sink. Additional bracing may be required.
Countertop preparation – Your countertop must be cut to accommodate the sink. We recommend having your sink on hand before making any cuts.
Sink placement – The sink is positioned in the opening and supported by the cabinet base or custom brackets.
Sealing and connections – The sink is sealed to the countertop and connected to plumbing.
Drain and fixture installation – The drain, faucet, and other fixtures are installed and tested.

We strongly recommend working with an experienced contractor or installer who has worked with natural stone sinks before.

Do you provide installation instructions?

Due to the hand-carved production of stone sinks and the unique nature of each piece, we do not offer cutout sheets or installation instructions. Each installation is custom to your specific project, so we strongly recommend receiving your sink first before making any counter or cabinet cuts. This ensures a perfect custom fit and proper support for your heirloom-quality stone sink.

Can I install the sink myself?

Unless you have experience installing heavy stone sinks, we strongly recommend professional installation. Our sinks weigh anywhere from 160 to 280 pounds, and improper installation can result in damage to the sink, countertop, cabinets, or plumbing. A professional installer will have the tools, expertise, and experience to ensure a safe and successful installation.

What about plumbing connections?

Our sinks come with standard 3.5-inch drain openings for kitchen sinks and 1-5/8-inch drain openings for bathroom vessel sinks. These are compatible with standard plumbing fittings. We recommend using a drain designed specifically for natural stone sinks to ensure proper fit and function.

What support is needed for the sink?

Due to the substantial weight of natural stone sinks, proper support is essential. The cabinet base must be structurally sound and may require additional bracing. For farmhouse sinks, the apron bears the weight, so the cabinet must be designed to support the sink’s weight at the front. We recommend consulting with a professional installer to ensure adequate support.

Care and Maintenance

How do I care for my natural stone sink?

Caring for your natural stone sink is essential to preserving its beauty for generations. Here are our recommendations:

Sealing – Seal upon installation and reseal periodically (typically every 6 to 12 months, depending on the stone and level of use). Sealing protects against staining and helps maintain the stone’s appearance.

Daily Cleaning – Clean with pH-neutral soap and warm water. Use a soft cloth or sponge. Rinse thoroughly and dry with a soft cloth to prevent water spots.

Avoid Harsh Cleaners – Never use acidic cleaners (lemon, vinegar, or commercial citrus cleaners), abrasive cleaners, bleach, ammonia, or harsh chemicals. These can damage the stone’s finish.

Avoid Thermal Shock – Do not place extremely hot cookware directly in the sink. Use a trivet or sink grid for hot items.

Use a Sink Grid – A sink grid provides additional protection against scratches, impacts, and heavy pots and pans.

Address Spills Promptly – Wipe up spills immediately, especially acidic substances like wine, coffee, juice, and cooking oil.

Periodic Deep Cleaning – For deeper cleaning, use a stone-safe cleaner specifically formulated for natural stone. Follow the manufacturer’s instructions.

Do I need to seal my sink?

Yes, we recommend sealing all natural stone sinks upon installation and periodically thereafter. Sealing fills the pores in the stone, preventing liquids from penetrating and causing stains. The frequency of sealing depends on the type of stone and the level of use.

Marble and limestone – Seal every 6 to 12 months.
Granite – Seal every 1 to 2 years.
Travertine – Seal every 6 to 12 months.
Quartzite – Seal every 1 to 2 years.
Soapstone – Sealing is optional due to 0% absorption, but enhancers can be applied for a darker finish.
Lava Stone – Seal every 1 to 2 years.
Petrified Wood – Seal upon installation and periodically thereafter.

We provide detailed sealing instructions with every purchase. We also recommend the use of food-safe sealers like Enrich and Seal by Aqua Mix or similar products.

What type of cleaner should I use?

Use pH-neutral soap and warm water for daily cleaning. For periodic deep cleaning, use a cleaner specifically formulated for natural stone. Avoid acidic cleaners (lemon, vinegar), abrasive cleaners, bleach, ammonia, and commercial cleaners with harsh chemicals.

What should I avoid?

Acids – Lemon juice, vinegar, wine, and acidic commercial cleaners can etch and dull the stone.
Abrasives – Scouring powders, steel wool, and abrasive sponges can scratch the surface.
Harsh Chemicals – Bleach, ammonia, and harsh cleaners can damage the finish and the stone itself.
Thermal Shock – Placing extremely hot items directly in the sink can cause cracking or discoloration.
Impact – Dropping heavy or sharp objects can chip or crack the stone.

How do I remove stains?

If a stain occurs, act quickly:

Blot the stain immediately with a clean, soft cloth.
Clean with pH-neutral soap and warm water.
If the stain persists, apply a poultice (a paste of absorbent material and a cleaning agent) specifically designed for the type of stone and stain.
For stubborn stains, contact a professional stone restoration specialist.

We recommend consulting a professional for any significant stain issues.

Will my sink change color over time?

Natural stone develops a patina over time, which is a natural aging process that enhances the stone’s character. Colors may deepen, and veining may become more pronounced. This is a normal and desirable characteristic of natural stone. Soapstone, for example, darkens over time with use and exposure to oils.

Can I use a sink grid?

Yes, we highly recommend using a sink grid. A sink grid provides several benefits:

Protects the sink bottom from scratches and impacts.
Provides a stable surface for pots, pans, and dishes.
Prevents items from sitting directly on the stone.
Makes cleaning easier by keeping food debris above the drain.

We offer sink grids designed specifically for our stone sinks.

Returns and Warranty

What is your return policy?

All sales are final. Returns, cancellations, or exchanges are not accepted except in the limited cases described in our Return and Refund Policy. These exceptions include:

We shipped the incorrect item.
A manufacturing defect is present that was not visible in the original approved photos.
The item arrives damaged and the damage is confirmed by the carrier, provided you notify us within 48 hours of delivery.

Customer preference, design taste, size reconsideration, or subjective dissatisfaction are not valid reasons for return or exchange.

What is your warranty?

All MinsonD LLC products are backed by a comprehensive warranty against manufacturing defects. Our commitment to quality means you can purchase with confidence, knowing that we stand behind our products.

Covered – Manufacturing defects in materials or workmanship, structural issues affecting functionality, and pressure test failures.

Not Covered – Normal wear and tear, damage caused by improper installation, misuse, abuse, neglect, exposure to harsh chemicals, thermal shock, or natural variations in stone.

For warranty claims, please contact us with your order number, photos of the issue, and a detailed description of the problem.

What if my sink arrives damaged?

If your sink arrives damaged, please follow these steps:

Notify us within 48 hours of delivery – Claims made after 48 hours may not be honored.
Provide documentation – Send us clear photos of the damage, the exterior of the shipping box, the interior packaging, and the shipping label.
Include your order number – This helps us locate your order in our system.

We will assist you in filing a claim with the carrier. Any replacement or refund is subject to carrier claim approval.

Can I return a sink I no longer want?

Due to the unique and handcrafted nature of our sinks, we do not accept returns for reasons of customer preference, design taste, or size reconsideration. We encourage you to review product details carefully before placing your order. Our team is available to answer questions and help you select the perfect sink for your project.

Natural Stone Characteristics

Why does natural stone vary in color and veining?

Natural stone is a product of nature, formed over millions of years through geological processes. The variations in color, veining, texture, and pattern are the result of different mineral compositions, pressure, temperature, and other environmental factors during formation. These variations are not defects—they are the very qualities that make natural stone beautiful, unique, and desirable.

No two pieces of natural stone are identical. This means that your sink will be truly one-of-a-kind, with its own unique character and story.

Are the natural holes in travertine a defect?

No. Travertine is a sedimentary rock that forms in hot springs and limestone caves. It naturally contains voids and holes created by gases and water during the formation process. These holes are part of the stone’s authentic character and are not defects.

We fill natural holes in our travertine sinks with epoxy to ensure a smooth, functional surface. This is a standard practice in the stone industry and does not affect the durability or beauty of the sink.

What is a “living finish”?

A “living finish” is a finish that develops patina and character over time with use and exposure to the elements. This is a desirable characteristic of many natural materials, including copper, brass, and some stones. Living finishes change and evolve, gaining warmth, depth, and beauty with age.

Our artisan finishes (such as Rustic Copper and Oil Rubbed Bronze) are living finishes that will develop beautiful patina over time. This is not a defect but a feature that enhances the uniqueness and character of your fixture.

Are there any chemicals I should avoid?

Yes. Avoid acidic cleaners, abrasive cleaners, bleach, ammonia, and harsh chemicals. These can damage the stone’s finish and the stone itself. Always use pH-neutral soap and warm water for daily cleaning. For deeper cleaning, use products specifically formulated for natural stone.

Accessories

What drains do you recommend?

We recommend drains specifically designed for natural stone sinks. For kitchen sinks, we offer 3.5-inch basket strainer drains and garbage disposal flanges. For bathroom vessel sinks, we recommend 1-5/8-inch drains without overflow, such as pop-up or grid drains.

We offer drains in multiple finishes to match your faucet and other fixtures.

Do you sell faucets?

We do not sell faucets directly, but we can recommend styles and finishes that pair beautifully with our sinks. We work with partners who offer high-quality faucets in finishes that complement our stone sinks.

What about soap dispensers?

Yes, we offer a range of soap dispensers designed to complement our sinks. These include under-counter soap pumps in various finishes and styles. Our soap dispensers are designed for both kitchen and bathroom installations.

Do you offer sink grids?

Yes, we offer sink grids designed specifically for our stone sinks. A sink grid provides protection against scratches and impacts, making it an excellent investment to preserve your sink’s beauty.

What about towel bars and robe hooks?

We offer a range of bathroom accessories, including towel bars, robe hooks, toilet paper holders, and soap dishes. These accessories are designed to coordinate with our rustic and industrial collections, creating a cohesive look throughout your bathroom.

Petrified Wood Sinks

What is petrified wood?

Petrified wood is a fossilized material that forms when fallen trees are buried under sediment and mineral-rich groundwater replaces the organic material with silica, calcite, or other minerals over millennia. The result is a stone that retains the original cellular structure, grain patterns, and organic character of the wood while possessing the durability and permanence of stone.

How do I select my petrified wood sink?

Because each piece of petrified wood is unique, you must select your specific sink from our available inventory. We maintain an extensive collection of petrified wood sinks, each photographed individually. You will see the exact colors, patterns, and characteristics of the piece you will receive.

To select your petrified wood sink:

Visit our Sink Selection page and scroll to the Petrified Wood section.
Browse the available sinks and note the product code of your chosen piece.
Enter this code in the notes section at checkout.

Are petrified wood sinks fragile?

Petrified wood is genuine stone and is exceptionally durable. However, like all natural stone, it should be treated with care. Avoid dropping heavy objects, avoid thermal shock, and follow our care and maintenance guidelines to preserve its beauty for generations.

Can I match multiple petrified wood sinks?

Matching pieces of petrified wood is not possible. Each piece is entirely unique in color, pattern, and character. If your project requires more than one sink, please select multiple pieces from our available inventory. We cannot guarantee that the pieces will match each other.

Pricing and Discounts

Do you offer discounts?

We offer competitive pricing on all our products. For large orders, commercial projects, or trade accounts, please contact us to discuss pricing. We also occasionally offer promotions and discounts—please check our website for current offers.

Why are your sinks priced the way they are?

Our pricing reflects the quality of materials, the skilled craftsmanship required to hand-carve each sink, and the rigorous quality control we employ to ensure every piece meets our standards. We work directly with quarries and artisans to eliminate unnecessary intermediaries, allowing us to offer competitive prices for heirloom-quality products.

Do you offer wholesale or trade pricing?

Yes, we offer special pricing for designers, contractors, and businesses. Please contact us to inquire about trade pricing and set up a wholesale account.

Environmental and Sustainability

Is natural stone sustainable?

Yes. Natural stone is one of the most sustainable building materials available. It is:

Durable – Lasts for generations, reducing the need for replacement.
Minimally Processed – Requires less energy to produce than synthetic materials.
Recyclable – Can be repurposed or recycled at the end of its life.
Non-Toxic – Does not emit volatile organic compounds (VOCs) or other harmful substances.
Local – We source from quarries around the world, reducing transportation impacts.

By choosing natural stone, you are making an environmentally responsible choice.

What about the environmental impact of shipping?

We are committed to minimizing our environmental impact. We use sustainable packaging materials whenever possible, optimize our shipping routes, and work with carriers who share our commitment to sustainability.

How do you ensure ethical sourcing?

We are committed to ethical sourcing practices. We work only with suppliers and artisans who adhere to fair labor practices, environmental regulations, and responsible quarrying methods. We visit our supplier sites regularly to ensure compliance with our standards.

Technical Questions

What is the drain size for your sinks?

Kitchen sinks – 3.5-inch standard drain opening.
Bathroom vessel sinks – 1-5/8-inch drain opening (non-overflow).
Bar and prep sinks – 2-inch drain opening (for certain models).

What is the standard thickness of your vessel sinks?

The thickness varies by design, but our vessel sinks typically have a wall thickness of approximately 0.5 to 1 inch. The exact thickness is specified on each product page.

Can I use a garbage disposal with my sink?

Yes, most of our kitchen sinks are compatible with standard garbage disposal units. The disposal flange fits the 3.5-inch drain opening. We recommend confirming compatibility before installation.

What is the weight of my sink?

The weight is specified on each product page. Please note that these are approximate weights and may vary slightly due to the natural variations in stone density. Here are typical weights:

30-inch sinks: 160-200 lbs
33-inch sinks: 190-230 lbs
36-inch sinks: 205-260 lbs
Bathroom vessel sinks: 20-60 lbs
Petrified wood trough sinks: Approximately 120 lbs

Will my sink fit in my cabinet?

Our kitchen sinks are designed to fit in standard kitchen cabinets. Please check the dimensions on the product page carefully and compare them to your cabinet opening. We recommend receiving your sink before making any cabinet or countertop cuts.

Contact and Support

How do I contact you?

You can reach us through any of the following methods:

Email: minsond.llc@gmail.com

Phone: +84342387899

Address: 10300 Westoffice Dr 108D, Houston, TX 77042

Website: minsond.com

We strive to respond to all inquiries within 24 hours during business days.

What are your business hours?

Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday: 10:00 AM – 4:00 PM (Central Time)
Sunday: Closed

Do you have a showroom?

We do not have a public retail showroom, but we are happy to arrange appointments for product viewing by prior arrangement. Please contact us to schedule a visit.

Can I see the sink before I buy it?

For many of our products, you can select your specific sink from available inventory. We provide detailed photographs of each piece so you can see the exact colors, veining patterns, and characteristics before you purchase. This is particularly important for products with significant natural variations.

International Customers

Do you ship internationally?

Yes, we ship to customers around the world. International shipping rates and times vary by destination. Please contact us for a shipping quote before placing your order.

What are the customs and import duties?

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We recommend checking with your local customs office for information about potential charges. We are required to declare the full value of the shipment on customs documentation.

What payment methods do you accept for international orders?

We accept all major credit cards and debit cards through Stripe. Stripe supports payments in over 135 currencies, making it easy for international customers to complete purchases.

What is the shipping time for international orders?

International delivery typically takes 7-14 business days after shipping, depending on the destination and customs clearance. Please note that customs clearance can cause delays beyond our control.

Conclusion

We hope this FAQ has answered your questions about MinsonD LLC and our products. If you have additional questions, please do not hesitate to contact us. Our team is here to help you find the perfect centerpiece for your kitchen or bathroom.

MinsonD LLC
Address: 10300 Westoffice Dr 108D, Houston, TX 77042
Phone: +84342387899
Email: minsond.llc@gmail.com
Website: minsond.com

Handcrafted Natural Stone Sinks – Heirloom Quality for Generations to Come

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